Virtual assistance for students

Student services employees in financial aid, advising, the cashier’s office, etc. are available by email, phone, and Zoom to assist you and answer your questions. We appreciate your patience as it may take longer to respond to your requests while working remotely.

Don’t forget to register for classes!  You can register online through ctcLink.

Please note this is not an exhaustive list, but it will be updated. If you are not finding the information you need below, please email

For assistance with ctcLink, Citrix, MyCentral, and Office 365, contact IT Services.

Access Points: Admissions Outreach are available via e-mail during normal business hours. Outreach hosts drop-in Zoom sessions every Monday and Friday along with periodic future student Information Sessions (also offered in-person on a limited basis). Phone calls placed directly to staff extensions and (206) 934-JOIN are being rerouted in real-time but may go to voicemail if we are in meetings or on the phone with other students.

We still are working for you virtually and in-person to the fullest extent possible, and look forward to helping you navigate the new student journey. is checked continuously during normal hours of operation.

Live Chat: The Live Chat icon is visible on the bottom left of your Seattle Central College webpage when staff are available. All conversations occur in real-time. Staff from Outreach Services are providing support, in additional to help from other offices.

Services Offered: Outreach and Admissions are delighted to serve prospective and newly admitted students at Seattle Central College. We currently are enrolling students for the coming terms! Almost all applications are processed through the Admissions team (Running Start should click here for further instructions, and there is a separate application for International Programs). Available services include:  

  • Providing general information about our many transfer and professional/technical degree options;
  • Information about the student experience and how Seattle Central College is right for you;
  • Help with admissions applications & becoming a new student;
  • Processing transcripts from high schools and prior post-secondary institutions; and,
  • Answering questions about programs, policies and other admission-related inquiries.


The Outreach team will resume selected local travel when possible and welcomes invitations to host visits or attend education-related functions.


The Academic Advising Center serves students who are transferring or preparing for their professional/technical programs. Advisors can assist with selecting classes, creating education plans, researching major and university admissions requirements, navigating college services, and connecting with appropriate support services.

Online-Drop-Ins: If you need to speak with an Advisor as soon as possible, join our online Drop-ins through Zoom. We can help plan classes, give entry codes, and more (See our Meet with an Advisor page). Wait time for Drop-ins depends on how many students are in line and when you joined.

  • January 13th and 14th: Thursday from 10 a.m. to 12:30 p.m. and 1 p.m. to 3:30 p.m and Friday 10 a.m. to 12:30 p.m.
  • January 18th-January 28th: Monday-Thursday from 9 a.m. to 4 p.m. and Friday from 9 a.m. to 12:30p.m.
  • Appointments: Appointments are available remotely through phone or zoom between 8:30 a.m. - 3:30 p.m. They can be scheduled through Starfish or by emailing your advisor directly.
  • Email: and include the following information:
    1. Name and CTCLink ID number.
    2. Any attachments relevant to your request or question (unofficial transcripts, test scores, forms that need signatures).
    3. Any details necessary to assist you.

Student services employees in financial aid, advising, the cashier’s office, etc. are available by email, phone, and Zoom to assist you and answer your questions. We appreciate your patience as it may take longer to respond to your requests while working remotely.

Don’t forget to register for classes!  You can register online through ctcLink.

Please note this is not an exhaustive list, but it will be updated. If you are not finding the information you need below, please email

For assistance with ctcLink, Citrix, MyCentral, and Office 365, contact IT Services.

The M. Rosetta Hunter Art Gallery will be closed until in-person classroom instruction at Seattle Central College resumes. 


Art Gallery resources during Remote Operations

We will be available to answer emails during our regular work hours. There will be some virtual programming available, check the gallery website for updates and information.

  • Website:
  • Email:


The Career Exploration Center offers academic and career resources to Seattle Central students. We can help:

  • Explore career opportunities, interests, and academic pathways to get there.
  • Provide academic guidance to first year and undecided students on class selection and potential areas of study.
  • Develop resume and cover letter writing skills, & prepare for interviews.
  • Discuss networking, job search methods, and scholarship resources.

Career Exploration Center during Remote Operations

Our team is available via phone and email to help answer basic Career questions and schedule appointments.

New Students: We are able to see all students interested in enrolling at Seattle Central and can help you explore your career and program options. Please call or email us to setup an appointment.

Current Students: Once you’re fully enrolled, you’ll be able to schedule appointments with us through Starfish under “Career Exploration Center-Central”. If this is your first time using Starfish, please read our Starfish IT help page. Click here to a schedule an appointment.

Counseling Services in Remote Operations
Seattle Central Counselors will be providing distance counseling sessions to currently enrolled Seattle Central College students via Zoom or by phone. Counselors will be available for remote appointments only at this time. We are away from office during quarter breaks.

If you are interested in scheduling an appointment, please contact with your name, ctcLink ID, and your inquiry. We will communicate with you regarding what documents will need to be completed prior to the appointment, provide you the link and instructions on how to access your appointment.

Access Points: If you may need to contact and/or schedule an appointment for counseling, please email . Our email will be checked Monday through Friday from 8:00am – 4:30pm and please note that it may take up to 24-48 business hours for us to respond. Email is not a secure nor confidential form of communication, so please do not include any personal identifying information.

Services Offered: Distance counseling services will be offered to currently enrolled students, students on Academic Probation, and students who are program ready.

Students who are not program ready yet or who are interested in professional/technical programs should contact the Advising Office.

Student Success Workshop Videos: Video recordings of our counselors providing study skills presentations are available for viewing under the Student Success Workshops tab. Accompanying PowerPoint handouts and notes are available as well.

For students in crisis: If you are experiencing a mental health emergency/ need immediate assistance, please call 911, the King County Crisis Clinic at 866.427.4747 and/or text the Crisis Text Line by texting HOME to 741741.

The Accessibility Resource Center is operating remotely from January 14th through January 28th.

The Accessibility Resource Center provides accommodations and services for qualified students with disabilities at Seattle Central, in accordance with ADA and 504 requirements. To receive services, students must complete an intake with the office and provide documentation of disability.

Winter hours during remote operations: Monday - Thursday 8 a.m. – 4:30 p.m. Fridays 8am – 1:00pm

Voicemail: 206.934.4183


Services offered: Testing accommodations, assistive technology, sign language interpreting, alternate format, and other services as appropriate. During remote operations the office will continue to process intakes for services, arrange alternate testing, and any other services needed based on request.

Operations Update: For questions or assistance regarding accommodations or accessibility during remote operations, please contact Our office will be monitoring messages and emails and responding during Winter business hours, Monday - Thursday: 8 a.m. – 4:30 p.m. Fridays 8am – 1:00pm

Current students

Renewing letters of accommodation: Please complete the Letter of Accommodation request form.

Requesting interpreters: please email and include your class schedule.

Cebrina Chavez is available to meet via phone or Zoom appointment. Appointments can be made by contacting the office at

New or Prospective Students

For any questions: Please contact the office via email at or voicemail at 206.934.4183

Requesting accommodations: Please email to request an intake appointment.

The eLearning Department provides support for the following tools:

  • Canvas
  • Panopto
  • Zoom


  • 8:30 - 7:30 PM – Monday – Thursday 
  • 8:30 - 4:00 PM – Fridays 



Location: Library/TLC 

  • September 27 – September 30 
    M-Th 9:00 – 3:00 pm 

  • October 4 – November 1 
    T-W 10:00 – 2:00 pm 

  • Starting November 1 
    8:00 – 4:30 pm Daily 

  • The Financial Aid Office is actively answering calls, responding to emails and voice mails and meeting with students via Zoom. Appointments can be scheduled through Starfish.  
  • Appointments are available Monday – Thursday; 9am – 3pm
  • For updates on your 2021-2022 financial aid status, check your People Soft Financial Aid Portal, which will become available soon! 
  • The Financial Aid Office processes refunds daily for the current quarter. Future quarter disbursements will begin the first week of the quarter, though students may see a few extra days of delay before they receive their refunds. We expect most students to receive their BankMobile refunds by the 6th day of the quarter.
  • The Financial Aid Office continually processes applications and students should be checking their emails and People Soft accounts for financial aid updates. 

Access Points

Phone: 206.934.3844 Staff are available Monday – Thursday; 9am – 3pm


Website: Seattle Central - Financial Aid

Financial Aid Student Portal: Financial Aid Portal

Starfish Appointments: Zoom appointments via Starfish

Services Offered: Students may submit documents via the Financial Aid Portal, via email, fax, or mail. Staff are available for appointments via Starfish or over the phone Monday – Thursday, 9am – 3pm. We are offering in person services on Tuesdays & Wednesdays from 10am – 2pm, beginning October 4

Hours: Monday-Thursday,  8 a.m. – 4:30 p.m.

Appointments: No in-person appointments until further notice

Email Karen Kato:

  • Name
  • ctcLink ID number
  • Email address
  • Telephone number
  • Nature of inquiry and any other information that will be helpful to assist you

Services Offered: 

  • General information about internship and volunteer programs for students and companies/agencies
  • Support to students currently enrolled in the program

Access Points:

Hours: Monday-Friday,  8 a.m. - 4:30 p.m.

Phone: 206.934.4030, Leave a message, voicemails answered daily

Email:, emails answered daily

Operations Updates:

We are currently working remotely and are responding daily to emails, voicemails. We are also updating students on campus announcements and other important information through our Facebook Page, the Seattle Central College App (download in the Apple Store or Google Play Store), and our Twitter Account (@InfoCentral_SCC).

Services Offered

  • Provide accessible and knowledgeable student staff to answer questions
  • Make referrals and direct inquiries to appropriate offices on campus
  • Assist students with navigating campus and college life
  • Update the SCC App, Facebook and Twitter with up-to-date information about campus announcements and events
  • Support new students with the enrollment process


Winter Quarter 2022


BE Learning Center & SAM Learning Center:


WINTER Qtr 2022 Operations Updates: For January of Winter quarter 2022, all tutoring will be conducted through Zoom. We will re-assess at the end of January to determine when we can offer in-person tutoring.


To view tutor schedules, make appointments and find the Zoom link: Log in to your Starfish account then, go to the Starfish Main Menu ->My Success Network -> Services -> BE Learning Center-Central or SAM Learning Center-Central. For instructions on how to log in and use Starfish, please see this link.  OR You can find our Zoom links by logging into your Canvas account and selecting the Canvas course “Online Tutoring Centers – Seattle Central”.


Winter Quarter Hours of Operation:

-Online Dates: Mon, Jan 10th – Sat, Mar 19th

-Online/Zoom hours:  Monday – Thursday: 10AM-7PM, FRI: 10AM-1PM, SAT: 10AM-2PM


-Phone: BE LC 206-934-0972

              SAM LC: 206-934-6919




-Visit our websites: BE Learning Center  SAM Learning Center


BE LC Subjects Offered: Writing for all subject areas, foreign languages (ASL, French, Spanish, Japanese), statistics, accounting, economics, CDS/ECED/SHS/Applied Behavioral Sciences.

SAM LC Subjects Offered: Biology, chemistry, organic chemistry, computer science (CSC 110/142/143), engineering, mathematics (pre-college and college level) and physics.



IT & BTM Tutoring Program:


WINTER Qtr 2022 Operations Updates: All IT & BTM tutoring will be conducted remotely, via our Zoom accounts.


To view tutor schedules, make appointments and find the Zoom link: Log in to your Starfish account then, go to the Starfish Main Menu ->My Success Network -> Services -> IT&BTM Program Tutoring-Central. For instructions on how to log in and use Starfish, please see this link.  You can also find our Zoom links by logging into your Canvas account and selecting the Canvas course “Online Tutoring Centers – Seattle Central”. And, lastly, you can access tutors through our Slack channel here.


Winter Hours of Operation:

-Online Dates: Mon Jan 10th – Wed Mar 23rd

-Online/Zoom hours:  Monday – Sunday, hours vary. Please see schedules in Starfish, Canvas and Slack.




-Visit our websites:  IT & BTM Program Tutoring


IT & BTM Subjects Offered: Business Technology Management, MS Office, Networking, Adobe Suite (coming soon!), GitHub website/configuration, Database Admin and Development, Programming Languages (Python, Java, JavaScript, HTML, CSS, Linux, Debug, SQL, C#, PHP, ASP.NET), Visual Studio, Web Design and Development)




The Writing Center

  1. During Winter Quarter, the Writing Center will be providing writing assistance via email. Students can send their essay drafts (in Microsoft Word) with instructions attached to
  2. The Writing Center will open remotely from Jan 4th – Mar 16th.
  3. Tutors will respond within 2-3 business days
  4. When you receive your tutor's response, please open the Word document so that you can view their margin comments



eTutoring Online (through the Western eTutoring Consortium)


We also offer eTutoring online (through the Western eTutoring Consortium) for all current students. Services provided are: a Writing Lab, Live tutoring (via Zoom) and eQuestions. For more information and to set up an account, visit:




Starting January 18, Seattle Central’s Broadway Edison library will be open 9am - 2pm, Monday to Thursday. The Health Education Center library is currently closed; the Wood Technology Center Library is open limited hours. Library hours may change as needed for current conditions and staff availability.

During open hours, library services include: computers, printing, and study space, and check out and return library materials, including Chromebooks and other technology. Study rooms are available for individual use by reservation only. Librarians are providing reference service on Zoom, chat and email reference, and research appointments. Read more …

Library staff are also available for item pick up and return Monday to Thursday, 8-9 a.m. and 2-4 p.m.


Current Plans:

We are currently working on re-creating virtual services for the month of January with the possibility extending into the first week of February.

Please visit the MAC website to enroll in the MAC’s CANVAS page. Once enrolled, fill out the physical activity waivers. Whether virtual or back to in-person services, this is required of all students, staff, and faculty. CANVAS is also how you will be accessing the in-person reservation system for the Winter quarter.

Starting Feb 1 the MAC is expected to be reopened for in-person usage on a limited, reservation basis from 10am - 2pm Mon - Fri, with 50 minute blocks of time. Reservations will be open 24 hours ahead of time. We are currently working on a reservation system that can be implemented into Canvas for ease of use.

MAC Rules:

1) Face masks required at all times, including exercise. No exceptions.

2) ID card is mandatory for check-in at the front desk. No exceptions.

3) No food or drink (besides water) are allowed past the MAC lobby.

4) A "no show" reservation without a phone call ahead of time results in loss of MAC privileges for 1 week.

5) Canceled reservation slots the day of are available on a first-come, first-serve basis.

Reservation times:

10:00am - 10:50am

11:00am - 11:50am

12:00pm - 12:50pm

1:00pm - 1:50pm

Room Availability:

East Gym – 12 slots

West Gym – 12 slots

Whole gym (live exercise class) – 30 slots

Weight room – 2 slots

Cardio room – 3 slots

Machine weights – 1 slot

More information will be coming out in the next few weeks as we begin final preparation for our limited reopening. Please visit the website for updates:

If you have questions please reach out to us by email. Information is available on the MAC Canvas home page.

Summer Hours: Monday-Thursday, 8 a.m. - 4:30 p.m.

Appointments: Appointments are available remotely by phone or zoom between 8:30 am-4:30 pm. They can be scheduled by email, Starfish, or by calling us at 206.934.3836.

Email: and include the following information:

·         Name and student ID number

·         Any attachments relevant to your request or question (Enrollment Packet, unofficial transcripts, test scores, or Enrollment Verification form)

·         Any details necessary to assist you

Phone: 206.934.3836 or 206.934.4064. If we are unable to answer your call, please try again later during our normal summer business hours.

Services Offered and Updates: We have moved to remote operations until fall quarter 2020. The best way to reach us for all Running Start services is by email If you have questions on how your class will work online you can email your instructors and you can also log into Canvas and the course information should be there. All updates for new, returning, and book loan students can be found on our website. Below are our email addresses which you may use to set up online and phone advising sessions. Please continue to visit our website for Running Start student support services updates.


Kelly Johnson- Program Coordinator,

Grace Vazquez- RS Advisor,

Crystal Baker-RS Advisor,

Todd Haak- Program Manager,


  • The Registration and Records office is now back to offering virtual student services from Jan. 14 to Jan. 28 from 8 a.m. – 4:30 p.m. Monday through Friday. Please contact us at or 206.934.6918 if you have questions about how to get enrolled, the status of your official evaluation, information about how to apply to graduate, payment deadlines or general information about spring quarter.
  • Although the college is not open, students may still request official transcripts to be mailed to other institutions.  These requests must be made online through the National Student Clearinghouse .
  • Online transcript requests carry an additional $2.50 per recipient fee. A credit card is required to order a transcript online.
  • The National Student Clearinghouse guides you through the whole process including placing the order, delivery options, and fees. Please note: at this time, we are unable to accommodate requests for those who prefer to pick up their transcripts in person.
  • Unofficial transcripts are complimentary and can be found by logging into MyCentral at .

Access Points

Phone: 206.934.6918.  If your call is not answered, please leave a message and we will return your call.




Hours: Monday-Thursday, 9 a.m. – 4 p.m.

Phone: 206.934.7980 

Voicemail: 206.934.7980



Services Provided:

·       Assistance with course registration, creating Education Plans, navigating Seattle Central systems, transfer planning, etc.

·       Email a Seattle Promise Retention Specialist for assistance with completing required milestones to maintain Seattle Promise eligibility. Students may also schedule appointments with their Seattle Promise support network using Starfish, using email, or by phone.

Operations Updates

Students can schedule meetings with their Seattle Promise Specialist on Starfish, by email, or by phone.


In an effort to protect our students’ health and comply with our Governor’s mandate about sheltering in place, the Service-Learning Program will be operating at very limited capacity spring quarter and until further notice. Only remote work for community non-profit organizations will be allowed.  This option will be up to professors, who may choose to offer service-learning in their classes.

If students would like assistance to see if agencies have remote work to be done, they may contact the Service-Learning Coordinator for contact information and suggestions. They may also contact her to discuss any issues related to service-learning,  their education, and needed emotional support during this time.

Access Points: M, W, Th, 8 a.m. - 3 p.m.

If students would like to talk by phone, please call 206.934.6997  or send an e-mail requesting a call to Patti Gorman at Patti will pick up notification of the request by either method.

The Student Conduct Office supports students and staff in resolving and adjudicating behavioral concerns and provides guidelines on student conduct codes.  We are fully remote until January 28, 2022.


Location: Administration Center, BE 4180

Remote services: Mondays - Thursdays, 8:00am-6:30pm

Voicemail: 206.934.6946



Remote operations: Email is the best way to connect with us.  We are actively responding to inquiries and reported cases. We will adjudicate conduct cases via phone or Zoom as appropriate.

Emergency Funds: Students currently enrolled and are experiencing a financial hardship that will hinder their ability to stay enrolled can apply for emergency funding. Please visit the emergency fund website for more information and the application.  Applications are reviewed by a committee one time per week. Contact 

Childcare Assistance Program: Quarterly Stipends are available for student parents whose Child is in a Licensed Childcare facility.  Contact

Food and Resource Pantry:  During remote operations students can contact for information on how to access food and basic need resources available  in their area until the campus reopens for in person services. 

Veterans Resources: Veterans and Dependents that need to connect around resources on and off campus or navigating enrollment and GI Bill can contact  Students can also access the zoom lounge daily from 10am - 2pm.  Check the Veterans Services website for more information.  

Reentry Services: Current or interested students who have experienced incarceration and would like assistance navigating the enrollment process, accessing community resources or need a campus contact for a community correction officer can contact

The Testing Office subscribes to the mission and standards outlined by the National College Testing Association (NCTA), and is dedicated to providing quality assessment and testing services to the college community.

Access Points: The most effective way to communicate with us during our remote operations is to email for general inquiries and to submit scores and transcripts by high-resolution scan or picture.  Staff regularly monitor emails between 8:00am and 4:30pm on weekdays. Voicemails may be left at (206) 934-6344, and responses will be via email.

Services Offered: Math placement exams for admission are offered online through ALEKS PPL. Step-by-step instructions for taking ALEKS PPL can be found at:

English Directed Self-Placement assessments for admission are offered online:

Math and English placement results are sent to the Testing Office automatically, and usually uploaded to student files the next business day.

We continue to accept alternative placement methods as usual through the Statewide Reciprocity Agreement. Please check the guidelines to see if you qualify:

The Title IX Office for students supports students and staff in resolving and adjudicating concerns and provides guidelines on Title IX policy and procedures.  We are fully remote until January 28, 2022.


Location: Administration Center, BE 4180

Remote services: Mondays - Thursdays, 8:00am-6:30pm

Voicemail: 206.934.6946



Remote operations: Email is the best way to connect with us. We are actively responding to inquiries and reported cases. We will adjudicate Title IX cases via phone or Zoom as appropriate.


Hours: Monday-Thursday, 8 - 4:30 p.m.

Appointments: appointments are available remotely through phone or zoom between 8:30 a.m. - 3:30 p.m. They can be scheduled through Starfish or by calling us at 206.934.4068.

Email: and include the following information:

  • Name and Student ID number
  • Any attachments relevant to your request (unofficial transcripts, personal statement drafts, etc.)
  • Any details necessary to assist you

Phone: 206.934.5469. If we are unable to answer your call, please leave a detailed voicemail that we will return as soon as possible.

Services Offered: The Transfer Center serves students who are transferring to other institutions. The Transfer Advisor can assist with researching university major and admissions requirements, reviewing personal statement drafts, and answering general questions about admissions requirements.


Monday through Thursday from 8am to 4:30pm and Friday from 8am to 1pm (Zoom and in-person appointments can be scheduled as needed after 1pm with advisor)

From Friday, January 14, 2022 to January 28th, TRIO staff and services will only be available remotely. The TRIO office will be physically closed. In-person TRIO advising and tutoring appointments will not be available.

Any additional operation updates can be found on our website.

Regardless of if we are open for in-person services, or not, TRIO staff are available to assist those who are seeking advising or information remotely.  

Advisors are available via phone, email and Zoom. Students can access advisor appointments on Starfish, selecting mode of communication they prefer. 

For current TRIO students, TRIO Tutors are available for appointments and can be scheduled via Starfish. Please visit our website for this quarter’s schedule and tutoring modalities that are available.  

Weekly Starfish reminders and a bi-weekly newsletter are sent out to all TRIO students with information on resources, events, and operation updates. and (for the TRIO SSS- STEM and Health Sciences program) 


Front Desk: 206.934.3852 

Schedule appointment with a TRIO Advisor 

Contact Information: 

Nesley Bravo, Director, 206.943.2962, 

Kith Chantrirack, Program Manager A, 206.934.4424, 

Nancy Le, Program Assistant, 206.934.3852,   

Qanani Kalil, TRIO-STEM Manager, 206.934.5463,   
Vanessa Unti, TRIO- Classic Manager, 206.934.3888,  
Evan Aho, Student Success Specialist, 206.934.5465, 
Andrea Vederoff, Student Success Specialist, 206.934.5467, 

Workforce Services provides financial aid support with tuition/fees, books and transportation for eligible students in career training programs. Workforce programs include Basic Food Employment & Training (BFE&T), Opportunity Grant, Worker Retraining and WorkFirst.

Hours: Remote operations Monday-Friday, 8:30 a.m. - 4:30 p.m.


Front Desk: (206) 934-3854


Eligibility Survey:

Services: Students interested in Workforce Services funding support can go visit to check their eligibility. Students can also go to our webpage to learn about our financial assistance programs, eligible education programs and complete the Workforce Services application. Questions? Email


During remote operations, the International Programs Division continues to provide services to international students enrolled at Seattle Colleges.

International Programs, Central Campus Office services

Hours of operation are listed on the International Programs website:

Phone: 206.934.3893 Email:

To contact the International Programs Office at Central, please email or call us directly. If you call and we are unable to answer the phone, please leave a detailed voice mail message with your contact information.

Drop-In Advising: If you need to speak with an Advisor, join our online Drop-ins through Zoom. Drop-In Hours and more information on advising services are available from the Connect With an Advisor pages on our website. Wait time for Drop-ins depends on how many students are in line and when you joined. Drop-in advising is ideal for short questions related to academic or immigration advising.

Advising Appointments: If you need to meet with an advisor for a longer period of time (for example, to do academic planning or to apply for immigration benefits like OPT) we suggest you make an appointment with your primary advisor. Appointments are available remotely via Zoom during our regular office hours. Schedule an appointment with your primary advisor through Starfish, or contact your advisor directly by email (a link to your advisor’s email is in the table below).

Primary advisor assignments:

A, D, E, N, P, S, T, V, W, Y, Z Shunsuke Kanazawa

B, C, F, G, H, I, J, K, L, M, O, Q, R, U, X Marcus Mose

International Admissions


The International Programs Admissions Office is available for international applicants to Seattle Colleges. Please contact Admissions at the email above, or visit the International Programs website for Admissions information: .

International On-Campus Housing at Central

E-mail: Information for prospective housing residents Information for current housing residents

Prospective or current housing residents with questions about on-campus housing can email the housing office directly.