Virtual assistance for students

Although our campus access is currently restricted due to the COVID-19 outbreak, student services employees in financial aid, advising, the cashier’s office, etc. are working remotely and can still support you in registering and paying for spring classes, and answering your questions. We appreciate your patience as it may take longer to respond to your requests while working remotely.

Don’t forget to register for classes!  You can register online at MyCentral.

Please note this is not an exhaustive list, but it will be updated. If you are not finding the information you need below, please email

For assistance with Citrix, MyCentral, and Office 365, contact IT Services.

Access Points: Admissions & Outreach are available via e-mail and live chat Monday-Thursdays, 8 a.m.-4:30 p.m. Future Student Information Sessions are moving to teleconferencing software Zoom, with in-person visits to resume as soon as possible. Phone calls placed directly to staff extensions and (206) 934-JOIN are being rerouted in real-time, when possible, or to voicemail.

*When Seattle Central College reopens for limited in-person interactions, the Admissions window in BE1104 will hold the same hours as those to be offered by other Enrollment Services. The re-opening date will be determined by Seattle Central College and the Seattle College District in close coordination with the Office of the Governor. Currently, all services are available online. We thank you for your patience. which is checked continuously Monday through Thursday during normal hours of operation.

Live Chat: The blue and white Live Chat icon is visible on the bottom left of your Seattle Central College webpage and appears during normal business hours when staff are available. All conversations occur in real-time.

Services Offered: Outreach and Admissions are delighted to serve prospective and newly admitted students at Seattle Central College. We currently are enrolling students for the coming term! All applications are processed through the Admissions team (Running Start should click here for further instructions). Available services include:  providing general information about our many transfer and professional/technical programs; information about the student experience and how Seattle Central College is right for you; help with admissions applications & admitting new students; processing transcripts from high schools and prior post-secondary institutions; and, answering questions about programs, policies and other admission-related inquiries. The Outreach team will resume selected local travel and welcomes invitations to host visits or attend education-related functions.


Hours: Monday-Thursday, 8-4:30pm

Online-Drop-Ins: If you need to speak with an Advisor as soon as possible, join our online Drop-ins through Zoom. We can help plan classes, give entry codes, and more (See our Meet with an Advisor page). Wait time for Drop-ins depends on how many students are in line and when you joined. 

Appointments: appointments are available remotely through phone or zoom between 8:30 a.m. - 3:30 p.m. They can be scheduled through Starfish or by calling us at 206.934.4068.

Email: and include the following information:

  • Name and Student ID number
  • Any attachments relevant to your request or question (unofficial transcripts, test scores, forms that need signatures)
  • Any details necessary to assist you

Phone: 206.934.4068. If we are unable to answer your call, please leave a detailed voicemail that we will return as soon as possible.

Services Offered: The Advising Office serves students who are transferring or preparing for their professional/technical programs. Advisors can assist with selecting classes, creating education plans, researching major and university admissions requirements, navigating college services, and connecting with appropriate support services.

The M. Rosetta Hunter Art Gallery will be closed until in-person classroom instruction at Seattle Central College resumes. We have re-scheduled programming and will feature shows that were scheduled for Spring quarter in the next academic year, including a re-showing Porches, Panthers, and Progress. If you have any questions, gallery curator Ken Matsudaira is available via email or scheduled Zoom conference.



The Career Exploration Center offers academic and career resources to Seattle Central students. We can help you:

  • Explore career opportunities, interests, and academic pathways to get there.
  • Advise new and undecided students on class selection.
  • Identify and choose an area of study.
  • Develop resume and cover letter writing skills, & prepare for interviews.
  • Discuss networking, job search methods, and scholarship resources, 

Career Exploration Center during Remote Operations

Our team is available to receive calls (206-934-4383) and answer emails at, Mondays to Fridays from 10am to 3:30pm. Our Program Coordinator can help answer basic Career questions and schedule appointments with the team. 

New Students: We are able to see all students interested in enrolling at Seattle Central regardless of if you started the enrollment process and can help you explore your career and program options. Please call or email us to setup an appointment. 

Current Students: Once you’re fully enrolled, you’ll be able to schedule appointments with us through Starfish under “Career Exploration Center-Central”. If this is your first time using Starfish, please read our guide 

Career Center Newsletter
If you are a current Student, email us if you would like to subscribe to our Canvas page. We send a Bi-weekly Newsletter that contains job/internship postings, free professional development events, and the latest Career Exploration Center updates.

Counseling Services in Remote Operations
Seattle Central Counselors will be providing distance counseling sessions to currently enrolled Seattle Central College students via or by phone. Counselors will be available for remote appointments only at this time. We are away from office during quarter breaks.

If you are interested in scheduling an appointment, please contact with your name, Student ID (SID), and your inquiry. We will communicate with you regarding what documents will need to be completed prior to the appointment, provide you the link and instructions on how to access your appointment.

Access Points: If you may need to contact and/or schedule an appointment for counseling, please email or call 206.934.5407. Our phones and email will be checked Tuesdays, Thursdays, and Fridays from 8:30am – 3pm and please note that it may take up to 24-48 business hours for us to respond. Email is not a secure nor confidential form of communication, so please do not include any personal identifying information.

Services Offered: Distance counseling services will be offered to currently enrolled students, students on Academic Probation, and students who are program ready.

Students who are not program ready yet or who are interested in professional/technical programs should contact the Advising Office.

Student Success Workshop Videos: Video recordings of our counselors providing study skills presentations are available for viewing under the Student Success Workshops tab. Accompanying PowerPoint handouts and notes are available as well.

For students in crisis: If you are experiencing a mental health emergency/ need immediate assistance, please call 911, the King County Crisis Clinic at 866.427.4747 and/or text the Crisis Text Line by texting HOME to 741741.

The Accessibility Resource Center office provides accommodations and services for qualified students with disabilities at Seattle Central, in accordance with ADA and 504 requirements. To receive services, students must complete an intake with the DSS office and provide documentation of disability.

Summer Hours: Monday-Thursday 8 a.m.-4:30 p.m.

Voicemail: 206.934.4183


Services offered: Testing accommodations, assistive technology, sign language interpreting, alternate format, and other services as appropriate. During remote operations the DSS office will continue to process intakes for services, arrange alternate testing, and any other services needed based on request.

Operations Update: For questions or assistance regarding accommodations or accessibility during remote operations, please contact Our office will be monitoring messages and emails and responding during summer business hours, Monday-Thursday: 8 a.m.-5 p.m.

Current DSS students:

Renewing letters of accommodation for Spring: Please complete the Letter of Accommodation request form on the DSS website

Requesting interpreters for spring quarter: please email and include your class schedule.

Cebrina Chavez is also available to meet via phone or Zoom appointment. Appointments can be made by contacting the office at

New or Prospective Students:

For any questions: Please contact the DSS office via email at or voicemail at 206.934.4183

Requesting accommodations: Please email to request an intake appointment

  • The Financial Aid Office is actively responding to emails and voice mails; please contact the Financial Aid Office if you have questions or concerns.
  • We’re currently not holding student appointments while working remotely. We will update the website if additional services become available.
  • Spring quarter students must commence attendance in their alternative class environments for spring quarter. Those who do not, are subject to Return of Title IV and will be placed on Financial Aid Suspension. Students in online environments such as Canvas must do more than just login, they must post work, respond to a discussion, or take a test to commence attendance.
  • Work Study students should connect with their supervisor to see if work from home options are available. We are encouraging all supervisors to allow work from home options whenever possible.
  • At this time, disbursement of financial aid funding will still begin the first week of the quarter, though students may see a few extra days of delay before they receive their refunds. We expect most students to receive their BankMobile refunds by the 6th day of the quarter.

Access Points

Phone: 206.934.3844 Leave a message, we check periodically throughout the day.


Website: Seattle Central - Financial Aid

Financial Aid Student Portal: Financial Aid Portal

Services Offered: The Office is still assisting students with submitting paper work to complete the Financial Aid Application. Currently, we are unable to pick up our main phone line, but we are checking voicemails and responding via email, so do leave a clear message with your name, Student ID Number or Social Security Number, and a valid email address.

Operations Updates: Email is still the best way to reach the Financial Aid Office. Please consider emailing our office at We are unable to process student files while working remotely, but we are accepting documentation and will update student records when we return to campus.

At this time, the Financial Aid Office cannot accept documents where we need to see and confirm the original, for example, requests for citizenship documentation, Verification Worksheet V4 or V5 Witnessed, or request for name changes requiring proof of identity. We will resume taking in those documents when financial aid staff returns to campus (this will be updated when that date is known). Students can submit all other documents via email at however, there may be a delay in those documents appearing as received in your student portal.

Hours: Monday-Thursday,  8 a.m. – 4:30 p.m.

Appointments: No in-person appointments until further notice

Email Karen Kato:

·         Name and Student ID Number

·         Telephone Number

·         Any information necessary to assist you

Services Offered: 

·         General information about internship and volunteer programs for students and employers.

·         Responding to inquiries from students currently enrolled in the program.

Access Points:

Hours: Monday-Thursday,  8 a.m. - 4:30 p.m.

Phone: 206.934.4030, Leave a message, voicemails answered daily

Email:, emails answered daily

Live Chat: Available when the Live Chat bubble appears on the Seattle Central website pages.

Operations Updates:

We are currently working remotely and are responding daily to emails, voicemails, and Live Chat. We are also updating students on campus announcements and other important information through our Facebook Page, the Seattle Central College App (download in the Apple Store or Google Play Store), and our Twitter Account (@InfoCentral_SCC).

Services Offered

  • Provide accessible and knowledgeable student staff to answer questions
  • Make referrals and direct inquiries to appropriate offices on campus
  • Assist students with navigating campus and college life
  • Update the SCC App, Facebook and Twitter with up-to-date information about campus announcements and events
  • Support new students with the enrollment process

Info Central’s most up-to-date list of both on-campus and off-campus announcements

Learning Support Network (Tutoring):


BE Learning Center:

Hours: July 6 -- August 18, Monday – Thursday: 10 a.m. to 6 p.m.

Phone: 206-934-0972, Leave a message, voicemails answered daily

Email:, Leave an email, emails answered daily

Operations Updates: Tutoring in the BE Learning Center (by appointments & drop-ins) will begin on Monday, July 6, 2020, and go through Tuesday, August 18th.  All tutoring will be conducted remotely, via a Zoom account. To view tutor schedules, make appointments and find the Zoom account link, login to your Starfish account, and then select the “BE Learning Center” Service, or see Canvas for the Zoom link.

For more info, please visit the BE Learning Center

To see drop-in times, make an appointment or find the Zoom link, please visit Starfish or Canvas

Services Offered: The BE Learning Center serves students enrolled in a wide variety of classes, and provides tutoring in the following subjects: writing, mathematics, statistics, humanities, business, accounting, economics, Bachelor of Applied Science programs, Foreign languages – French, Spanish, Arabic and Japanese, IT and SCIE courses.

SAM Learning Center

Hours: July 6 -- August 18, Monday – Thursday: 10 a.m. to 6 p.m.

Phone: 206-934-6919, Leave a message, voicemails answered daily

Email:, Leave an email, emails answered daily

Operations Updates: Tutoring in the SAM Learning Center (by drop-in) will begin on Monday, July 6, 2020, and go through Tuesday, August 18th. All tutoring will be conducted remotely, via a Zoom account. To view tutor schedules and find the Zoom account link, login to your Starfish account, and then select the “SAM Learning Center” Service, or see Canvas for the Zoom link.

For more info, please visit the SAM Learning Center

To see the drop-in schedule or find the Zoom link,  please visit Starfish or Canvas

Services Offered: The SAM Learning Center serves students enrolled in Science and Math classes, and provides tutoring in all levels of math, physics, chemistry, biology, engineering and computer science.

The Writing Center

  1. During campus closure, the Writing Center will be providing writing assistance via email. Students can send their essay drafts with instructions attached to
  2. We will be offering this service from Monday, June 29th through Tuesday, Aug 18th
  3. Students should allow roughly 1-3 business days for a response, depending on different traffic times throughout the quarter
  4. When you receive your tutor's response, please open the Word document so that you can view their margin comments

eTutoring Online (through the Western eTutoring Consortium)

We also offer eTutoring online (through the Western eTutoring Consortium) for all current students. Services provided are: a Writing Lab, Live tutoring (via Zoom) and eQuestions. For more information and to set up an account:



Library services are delivered remotely for Seattle Central students, faculty, and staff.  Please visit the library’s Remote Services web page at for details on borrowing and course reserves.

Research & Reference Help 

  • Email: Students can email us a question anytime.  Librarians check the inbox Monday-Saturday, and respond within 24 hours (except Sundays).
  • Phone: 206.934.5421. Students can leave us a voice message anytime.  Librarians check for voicemail Monday-Saturday, and respond within 24 hours (except Sundays).


  • Chat reference service with a librarian is available 24 hours a day, 7 days a week through a chat cooperative. Seattle Central librarians monitor the chat form for a few hours Monday-Saturday to pick up questions from our students.
  • Research Appointments: Students can make appointments to work with a librarian one-on-one for 30 minute sessions via Zoom.

Instructional Support
Library faculty provide information literacy instruction through Canvas modules, by embedding in courses, and through reference services. Faculty who want to arrange instruction should contact their liaison directly, or use one of the options listed under Research & Reference Help. In Canvas Commons, search for “Seattle Central College Library” to find information literacy modules that you can import into your courses.


The MAC is currently closed for all day-to-day operations due to COVID-19 safety concerns. The reopening date is not set, but we are operating under the assumption it will be closed through the spring quarter until given word it is safe to open large fitness facilities again.

We are still planning to host a number of live activities for students and staff throughout the spring quarter. Spring quarter activities we are actively working on developing:

  • A schedule of daily remote group exercise classes for students and employees via Zoom
  • Remote Q&A sessions related to general health and fitness for students and employees via Zoom
  • Remote recreational discussion topics via Zoom (e.g., gaming, photography, gardening, etc.)
  • Remote recreational activities through TAG (still working on ideas) via Zoom

If you need to reach out to anyone regarding any questions you may have, please contact the people below.

Jared Blitz – Director:

Jak Ashuraliev - Program Supervisor:

Paul Carter - Recreation Supervisor:

Carlos Hernandez - Recreation Supervisor:

We are looking forward to being as helpful and creative as we can be for students and staff during these difficult times.

Please stay tuned for further developments.

Summer Hours: Monday-Thursday, 8 a.m. - 4:30 p.m.

Appointments: Appointments are available remotely by phone or zoom between 8:30 am-4:30 pm. They can be scheduled by email, Starfish, or by calling us at 206.934.3836.

Email: and include the following information:

·         Name and student ID number

·         Any attachments relevant to your request or question (Enrollment Packet, unofficial transcripts, test scores, or Enrollment Verification form)

·         Any details necessary to assist you

Phone: 206.934.3836 or 206.934.4064. If we are unable to answer your call, please try again later during our normal summer business hours.

Services Offered and Updates: We have moved to remote operations until fall quarter 2020. The best way to reach us for all Running Start services is by email If you have questions on how your class will work online you can email your instructors and you can also log into Canvas and the course information should be there. All updates for new, returning, and book loan students can be found on our website. Below are our email addresses which you may use to set up online and phone advising sessions. Please continue to visit our website for Running Start student support services updates.


Kelly Johnson- Program Coordinator,

Grace Vazquez- RS Advisor,

Crystal Baker-RS Advisor,

Todd Haak- Program Manager,



  • The Registration Office is responding to emails and voice mails Monday-Thursday, 8 a.m. - 4:30 p.m; please contact us at or 206.934.6918 if you have questions about how to get enrolled, the status of your official evaluation, information about how to apply to graduate, payment deadlines or general information about spring quarter.
  • Although the college is not open, students may still request official transcripts to be mailed to other institutions.  These requests must be made online through the National Student Clearinghouse .
  • Online transcript requests carry an additional $2.50 per recipient fee. A credit card is required to order a transcript online.
  • The National Student Clearinghouse guides you through the whole process including placing the order, delivery options, and fees. Please note: at this time, we are unable to accommodate requests for those who prefer to pick up their transcripts in person.
  • Unofficial transcripts are complimentary and can be found by logging into MyCentral at .

Access Points

Phone: 206.934.6918.  If your call is not answered, please leave a message and we will return your call.



Services Offered: The Registration staff are remotely supporting students by answering questions, accepting forms, assisting with class registration, evaluating transcripts and sending out official transcripts. When Seattle Central opens for limited service, we will continue our remote services and will also have a few people on site to help those who may have inadequate access to services online.

Remote Operations: Email  and phone calls are the most effective way to reach the Registration Office.  We will make sure that you are assisted by the right person in the right job for your needs.

Supporting incoming and currently-enrolled Seattle Promise students with achieving their educational goals by offering onboarding, financial and educational-planning assistance.

Access Points

Seattle Promise Outreach Team (high school graduating class of 2020)

Hours: Monday-Thursday, 9 a.m. – 4 p.m.

Phone: 206.934.7980

Voicemail: 206.934.7980



Seattle Promise Retention Team (Seattle Promise students currently enrolled at South)

Hours: Monday-Thursday, 9 a.m. – 4 p.m.

Phone: 206.934.7980

Voicemail: 206.934.7980



Seattle Promise Financial Aid Team (high school graduating class of 2020 and Seattle Promise students currently enrolled at South)

Hours: Monday-Thursday, 9 a.m. – 4 p.m.

Phone: 206.934.7980

Voicemail: 206.934.7980


Services Offered

  • Assistance with FAFSA/WASFA submission, financial aid file completion, English and math placement, and spring, summer, and fall quarter planning.
  • Email a Seattle Promise team member for assistance with submitting required documents and taking next steps to maintain your Seattle Promise eligibility. Students may also schedule appointments with their Seattle Promise support network using Starfish, using email, or by phone.

Operations Updates

  • Students can schedule meetings with their Seattle Promise Specialist on Starfish, by email, or by phone.

Additional Information Student Should Know

  • Incoming and currently-enrolled students must submit their 2020-21 FAFSA or WASFA by April 15 to maintain Seattle Promise eligibility. Work with your Seattle Promise Financial Aid Specialist if you have questions.
  • Currently-enrolled students should discuss their spring quarter plans with their Retention Specialist to make sure they have the tools needed to be successful in online classes or can explore other options.
  • High School applicants (graduating class of 2020) should check their email regularly in April for placement and registration information. Work with the Outreach Specialist at your high school if you have questions.

In an effort to protect our students’ health and comply with our Governor’s mandate about sheltering in place, the Service-Learning Program will be operating at very limited capacity spring quarter and until further notice. Only remote work for community non-profit organizations will be allowed.  This option will be up to professors, who may choose to offer service-learning in their classes.

If students would like assistance to see if agencies have remote work to be done, they may contact the Service-Learning Coordinator for contact information and suggestions. They may also contact her to discuss any issues related to service-learning,  their education, and needed emotional support during this time.

Access Points: M, W, Th, 8 a.m. - 3 p.m.

If students would like to talk by phone, please call 206.934.6997  or send an e-mail requesting a call to Patti Gorman at Patti will pick up notification of the request by either method.

The Student Conduct Office supports students and staff in resolving and adjudicating behavioral concerns and provides guidelines on student conduct codes.

Hours: Monday-Thursday, 8 a.m. - 4:30 p.m.

Voicemail: 206.934.3295 / 206.934.6946

Email: and

Remote operations: Email is the best way to connect with us; if a phone call is needed, we are happy to do so. We are actively responding to inquiries and reported cases. We will adjudicate conduct cases via phone or Zoom as appropriate.

Emergency Funds: Students currently enrolled and are experiencing a financial hardship that will hinder their ability to stay enrolled can apply for emergency funding. Applications are reviewed every Tuesday. Contact

Childcare Assistance Program: Quarterly Stipends are available for student parents whose Child is in a Licensed Childcare facility. We currently do not have access to resources such as passes and clothing. Contact

Community Resources: Students who need assistance with community resources especially related to food, shelter and basic needs can contact

Veterans Resources: Veterans and Dependents that need to connect around resources on and off campus or navigating enrollment and GI Bill can contact

Reentry Services: Current or interested students who have experienced incarceration and would like assistance navigating the enrollment process, accessing community resources or need a campus contact for a community correction officer can contact

The Testing Office subscribes to the mission and standards outlined by the National College Testing Association (NCTA), and is dedicated to providing quality assessment and testing services to the college community.

Access Points: The most effective way to communicate with us during our remote operations is to email for general inquiries and to submit scores and transcripts by high-resolution scan or picture.  Staff regularly monitor emails between 8:00am and 4:30pm on weekdays. Voicemails may be left at (206) 934-6344, and responses will be via email.

Services Offered: Math placement exams for admission are offered online through ALEKS PPL. Step-by-step instructions for taking ALEKS PPL can be found at:

English Directed Self-Placement assessments for admission are offered online as a courtesy of our sister campus at South Seattle College:

We continue to accept alternative placement methods as usual through the Statewide Reciprocity Agreement. Please check the guidelines to see if you qualify:

The Title IX Office for students supports students and staff in resolving and adjudicating concerns and provides guidelines on Title IX policy and procedures.

Hours: Monday-Thursday, 8 a.m. - 4:30 p.m.

Voicemail: 206.934.3295 / 206.934.6946

Email: and

Remote operations: Email is the best way to connect with us; if a phone call is needed, we are happy to do so. We are actively responding to inquiries and reported cases. We will adjudicate Title IX cases via phone or Zoom as appropriate.

Hours: Monday-Thursday, 8 - 4:30 p.m.

Appointments: appointments are available remotely through phone or zoom between 8:30 a.m. - 3:30 p.m. They can be scheduled through Starfish or by calling us at 206.934.4068.

Email: and include the following information:

  • Name and Student ID number
  • Any attachments relevant to your request (unofficial transcripts, personal statement drafts, etc.)
  • Any details necessary to assist you

Phone: 206.934.5469. If we are unable to answer your call, please leave a detailed voicemail that we will return as soon as possible.

Services Offered: The Transfer Center serves students who are transferring to other institutions. The Transfer Advisor can assist with researching university major and admissions requirements, reviewing personal statement drafts, and answering general questions about admissions requirements.

Hours: Monday-Thursday, 8 a.m. - 4:30 p.m.


Virtual Front Desk: 206.934.3852

Schedule appointment with a TRIO Advisor

Contact Information:

Sarah A. Lewis, Director, 206.943.2962,

Kith Chantrirack, Program Support, 206.934.4424,

Mary Ramirez, Program Manager, 206.934.3888,

Patricia Barnes-Sam, Counselor, 206.934.5467,

Randy Earle, Counselor, 206.934.5465,

Advisor/Counselors are available via phone, email and Zoom. Students can access advisor appointments on Starfish, selecting mode of communication they prefer, Zoom or phone.

Advisor/Counselors are proactively reaching out to TRIO students via email and phone.

Weekly Canvas announcements sent out to all TRIO students. Daily announcements, as needed with regard to resources and updates to remote operations and college announcements.

Currently developing plan for training TRIO tutors to provide remote tutoring via Zoom and/or phone beginning the second week of the spring quarter.

Workforce Services provides tuition/fees, books and transportation to students in career training programs.

Hours: Monday-Thursday, 8:30 a.m. - 4:30 p.m.


Front Desk: 206.934.3854


Eligibility Survey:


Mark Gordon, Basic Food Employment & Training (BFE&T), 206.934.6937

Taylor Cain, Opportunity Grant (OG), 206.934.3258,

Danielle Hairston Polk, Worker Retraining (WRT), 206.934.3849,

Riley Sorensen, ABAWD, 206.934-5455,

Jennifer Gilliam-Harris, WorkFirst, 206.934.0965,

Donsa Benitez, Intake, 206.934.4970,

Adria Harris, Director, 206.934.6309,

Services: Workforce Services is currently funding students for Spring quarter and accepting new applications for Spring quarter. Students can go to our webpage, to learn about our financial assistance programs, eligible education programs and complete the Workforce Services application.