Where do I go to get help?

Instructional Support

For instructional support, please contact your instructor directly. Instructional support includes:

  • Attendance concerns.
  • Questions about grades.
  • Extension requests.
  • Quiz reset / retake.
  • Broken content links.
  • Where to find my feedback.
  • Accessing publisher materials.

Technical Support

For technical support, please contact our eLearning Support Team by calling (206) 934-4060, emailing us at DisLrn@seattlecolleges.edu, or stopping by our office (BE1140). Visit the eLearning Contact Us page via the Seattle Central College website for additional contact information. Technical support includes:

  • Issues with logging in.
  • Courses not showing up in course list.
  • Updating your profile.
  • Password issues, etc.

Academic Support & Resources

Student Computer Lab (BE3148)

The computer center, in room BE3148, is available to all Seattle Central students. It offers Windows and Macintosh computers. Printing is available in monochrome and color.

Lab Hours

  • 7:00a - 10:00p (MTWTh)
  • 7:00a - 6:00p (F)
  • 9:00a - 6:00p (Sa)
  • Closed During Quarter Breaks

Library Resources (BE2101)

The library open lab, in room BE2101, offers Windows computers and monochrome and color printing. Current Seattle Central enrollment and a student identification card are required.

You may also need to access Seattle Central’s Library Services. In addition to traditional and online services, the library maintains many helpful videos on searching and use of the tools for research. There is also a link directly to the Library Services page inside our virtual course.

Library Hours

  • 7:45a – 8:00p (MTWTH)
  • 7:45a – 4:30p (F)
  • Noon – 4:00p (F)

Tutoring

Tutoring in a broad range of topics is available free to all Seattle Central students at convenient locations all over the campus through the Learning Support Network. The Learning Support Networkprovides high quality academic support to Seattle Central's diverse student population in order to: improve comprehension, increase competence, instill confidence, and promote success. Visit The Learning Support Networkwebsite for more information on our hours, locations, and services, including our 24-7 Online E-Tutoring option.

Free Microsoft Office 365

Every student at Seattle Central has a free Microsoft Office 365 account that comes with Microsoft Office Suite (Word, Excel, PowerPoint, etc.) for personal devices. The details of how to access this account are on our website.

Free Google Apps Account

Every student at Seattle Central has a free Google Apps account. The details of how to access this account are on our website.